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Frequently asked questions
Shipping & Delivery
Orders & Products
Payment
The shipping costs and other fees vary per product. Once you submit your request, we calculate all costs and include them in your quotation; covering freight, export documentation, and local destination fees. Costs differ per item based on size, weight, dimensions, and product type. We ship to destinations across the Caribbean, including Sint Maarten, Curaçao, Aruba, Bonaire, Sint Eustatius, Saba, Anguilla, Saint Kitts and Nevis, Antigua, and more.
Sourcing and delivery times vary depending on the product and destination island. Once your order is confirmed, we provide an estimated timeline. We ship from the United States and Europe to destinations throughout the Lesser Antilles and Leeward Antilles.
Once your order is on its way, we keep you informed throughout the entire shipping process. You will receive updates on your shipment from the U.S. or Europe to your Caribbean destination.
Yes, we handle the shipping of large and heavy items, including machinery, equipment, and vehicles. We work with container and RORO services to ensure safe and efficient transport, depending on the specific dimensions and weight of your item.
Yes. We deliver to destinations throughout the Caribbean, including Sint Maarten, Curaçao, Aruba, Bonaire, Sint Eustatius, Saba, Anguilla, Saint Kitts and Nevis, Antigua and Barbuda, and surrounding islands. If you are unsure whether we deliver to your location, feel free to reach out and we will confirm availability for your destination.
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